Shipping & returns
Everything worth knowing before you order โ no surprises.
Payment
Everything is cash on delivery. You pay the courier when your order arrives โ there is no online payment, and we will never ask you for card or wallet details.
Inspect before you pay
You're entitled to open the parcel and check the product in front of the courier before paying a single pound.
If it isn't what you expected
Simply don't accept it. You pay nothing โ no awkwardness, no fees.
If a problem appears after delivery
Message us on WhatsApp with photos of the product and your order number, and we'll look into it with you and sort it out.
Shipping & timing
Shipping is 50 EGP for the full set and 100 EGP for any single piece โ the same price for every governorate in Egypt. Delivery time varies by governorate, and we confirm the expected date with you by phone before shipping.
Ordering
Pick the product and the design, then enter your name, mobile number and address โ no account needed. We'll call you to confirm before shipping.
If you need anything
We're on WhatsApp and on our Facebook page โ message us any time.